Summary
Public Safety Services Director Jessica Wiederhold reported that 911 call volume rose 6.5% in 2025 to over 120,000 incidents, with 94% of calls answered in under 10 seconds despite ongoing staffing shortages. The department is currently hiring new dispatchers and pursuing major infrastructure upgrades including radio network improvements.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Discussed at 1 meeting in the last 60 days; most recently Oct 21, 2026.
Impact analysis
Overtime costs remain high due to staff shortages.
Clermont County residents relying on emergency dispatch services.
None.
Mentions & discussions (2)
Board of County Commissioners — October 21, 2026
The county evaluated operating costs for the communications center and voted to roll back user fees to 2021 levels to relieve local police, fire, and municipal budgets.
Board of County Commissioners — April 22, 2026
Public Safety Services Director Jessica Wiederhold reported that 911 call volume rose 6.5% in 2025 to over 120,000 incidents, with 94% of calls answered in under 10 seconds despite ongoing staffing shortages. The department is currently hiring new dispatchers and pursuing major infrastructure upgrades including radio network improvements.
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