Summary
Public Safety Services Director Jessica Wiederhold reported that 911 call volume rose 6.5% in 2025 to over 120,000 incidents, with 94% of calls answered in under 10 seconds despite ongoing staffing shortages. The department is currently hiring new dispatchers and pursuing major infrastructure upgrades including radio network improvements.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Discussed at 1 meeting in the last 60 days; most recently Oct 14, 2026.
Impact analysis
Overtime costs remain high due to staff shortages.
Clermont County residents relying on emergency dispatch services.
Local fire and police districts facing higher operating fees if rates increase.
Mentions & discussions (2)
Board of County Commissioners — October 14, 2026
The county is reviewing how it bills townships and villages for 9-1-1 dispatch services, holding discussions on whether to adopt the calculated 2025 rate or maintain previous rates.
Board of County Commissioners — April 22, 2026
Public Safety Services Director Jessica Wiederhold reported that 911 call volume rose 6.5% in 2025 to over 120,000 incidents, with 94% of calls answered in under 10 seconds despite ongoing staffing shortages. The department is currently hiring new dispatchers and pursuing major infrastructure upgrades including radio network improvements.
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